Q1) How did you find out about the Glass People website? Also, why did you choose our site when there were other similar sites?
When I searched for "Malcolm X's glasses," I got the top results. I chose your company's website because it was simple, uncluttered, and easy to read.
Q2) How did you learn about the product you recently purchased, and what did you like about it that led you to purchase it?
I found out about the product on your company's website. A long time ago (when I was a student), I loved Malcolm X and wore frames with a similar style. Recently, I've been wearing Alain Mikuri glasses, and they were getting pretty old, so I went to a Mikuri store to buy new ones, but I couldn't find any good frames, so I looked it up on the Internet, and I realized once again that old-style glasses are cool after all. I purchased it.
Q3) Did you have any reluctance to shop online without seeing your face? Also, how did you like shopping on our website? (If you have any opinions or requests)
There was some resistance, but since it was just the frame, I thought it would be fine.
I am very grateful that I was able to exchange the item in a different color, even though it was impossible this time. thank you.
